Why do I need to verify my account?
Now that you have created an online trading account, please note that you need to complete the account verification compliance procedure by sending Proof of Identity (POI) and Proof of Residence (POR) documents.
You can do this by scanning and sending the following documents:
A copy of your photo ID, driver license or passport
A copy of a recent utility bill, showing your address, and issued within the last three months (Examples of sufficient utility bill: Electricity bill, Bank or Credit Card statement, land line bill, etc.)
Once your account is verified, contact the Customer Service Department to arrange a transfer of funds through one of our approved funding methods. Contact Customer Service by email at: [email protected]
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