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Work at CMTrading Â
Join our team and explore opportunities
Our values are behind everything that makes our success possible:Â Â Â
Technology is at its most powerful when it can make a difference in people's lives. Â
We believe trading is for everyone and strive to provide access to financial markets for all. Â
Education is the great equalizer and it's our goal to help anyone who wants to become a trader the platform to do so.  Â
We believe in providing a safe, respectful and supportive workplace for all our staff. Â
We value privacy - your personal information is protected and will not be shared.
We’re committed to making CMTrading an inclusive and diverse workplace. Â
Technology is at its most powerful when it can make a difference in people's lives. Â
We believe trading is for everyone and strive to provide access to financial markets for all. Â
Education is the great equalizer and it's our goal to help anyone who wants to become a trader the platform to do so.  Â
We believe in providing a safe, respectful and supportive workplace for all our staff. Â
We value privacy - your personal information is protected and will not be shared.
We’re committed to making CMTrading an inclusive and diverse workplace. Â
Innovation Â
Technology is at its most powerful when it can make a difference in people’s lives. Â
Accessibility
We believe trading is for everyone and strive to provide access to financial markets for all. Â
 EducationÂ
Education is the great equalizer and it’s our goal to help anyone who wants to become a trader the platform to do so.  Â
 Environment Â
We believe in providing a safe, respectful and supportive workplace for all our staff. Â
 Privacy Â
We value privacy – your personal information is protected and will not be shared.
Inclusion and Diversity Â
We’re committed to making CMTrading an inclusive and diverse workplace. Â
Benefits and Perks Â
Diverse workplace
Educational resources
Opportunities to network
Work with dynamic, creative individuals
Covid-19 safe workplace
Flexible working hours
Benefits and Perks Â
Diverse workplace
Educational resources
Opportunities to network
Work with dynamic, creative individuals
Remote work
Flexible working hours
Find your future
Account Manager
LOCATION: Lagos and JohannesburgÂ
POSITION: Full TimeÂ
WORKING HOURS: 09:00 am – 18:00 pm
Introduction:
CMTrading, an award-winning, FSCA regulated, and one of the oldest brokerages, is looking to hire talented Account Managers to join its growing team in Lagos.
Your primary responsibility will be to generate revenue by identifying/acquiring new customers for the company’s products or services. You will be part of a dynamic sales team focused on achieving sales targets, building customer relationships, and driving business growth. Your role will involve prospecting, qualifying leads, delivering sales presentations, negotiating contracts, and closing deals. Your success as a Sales Agent will be measured by your ability to meet or exceed sales quotas and contribute to the overall success of the Sale Department.
JOB DESCRIPTION
- Â Prospecting and Lead Generation
- Â Sales PresentationsÂ
- Â Relationship BuildingÂ
- Sales Negotiation and Closing
- Â Sales Pipeline ManagementÂ
- Market Research and Competitive AnalysisÂ
- Â Â Collaboration and ReportingÂ
REQUIREMENTS
- High school diploma or equivalent; a bachelor’s degree in business or in a related field is a plus.
- Proven experience in Sales, preferably in a B2B or B2C environment.
- Excellent communication and presentation skills, both verbal and written.
- Strong persuasion and negotiation
abilities.
- Results-oriented mindset with a track record of meeting or exceeding Sales targets.
- Self-motivated and driven to succeed, with a
competitive spirit.
- Ability to build rapport and establish
relationships with customers.
- Proficiency in using CRM software and other sales tools.
- Strong organizational and time management
skills.
- Adaptability to work in a fast-paced and dynamic
sales environment.
- Knowledge of the industry, market trends, and customer needs related to the company’s products/services.
BENEFITS
- We offer an attractive remuneration package based on qualifications and experience.
- Cross-functional Collaboration.
- Dynamic, Multinational and Multicultural Environment
- Work-Life Balance.
Interested candidates are kindly requested to send their CV to: [email protected]Â
Kindly note that due to the high volumes of applications we receive, only shortlisted applicants will be contacted.
Please be informed that even if your application does not proceed further at this time, we will keep your CV on our database for 12 months in case we have a job opening that matches your profile. If you do not wish us to keep your CV in our database, please let us know.
Customer Support and Onboarding Agent
LOCATION: Lagos
POSITION: Full TimeÂ
WORKING HOURS: 09:00 am – 18:00 pm
Introduction:
CMTrading, an award-winning, FSCA regulated, and one of the oldest brokerages, is looking to hire talented Customer Support and Onboarding Agents to join its growing team in Lagos.
We are looking for a motivated and customer-focused individual to join our team as a Customer Support and Onboarding Agent. In this role, you will be responsible for assisting new customers with the onboarding process, providing support and resolving customer inquiries, and ensuring an excellent customer experience.
JOB DESCRIPTION
Customer Support:
- Respond to customer inquiries via phone, email, and
- chat in a timely and professional manner.
- Troubleshoot and resolve customer issues and concerns.
- Escalate complex issues to the appropriate team members
- or departments when necessary.
Customer Relationship Management:
- Build and maintain strong relationships with customers,
- ensuring high levels of customer satisfaction.
- Follow up with customers to ensure their issues are
- resolved and their needs are met.
Documentation and Reporting:
Â
- Maintain accurate and detailed records of customer
- interactions and support activities.
- Provide feedback to the team on common customer issues
- and suggest improvements to processes and products.
Continuous Improvement:
- Stay up-to-date with product/service updates and
- industry trends.
- Contribute to the development and improvement of
- customer support and onboarding processes.
REQUIREMENTS
- High school diploma or equivalent; a college degree is a plus.
- Proven experience in customer support, onboarding, or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in using customer support software and CRM systems.
- Ability to work under pressure
- Patience and a positive attitude when dealing with customers.
BENEFITS
- Competitive salaryÂ
- A supportive and collaborative work environment.
Interested candidates are kindly requested to send their CV to: [email protected]Â
Kindly note that due to the high volumes of applications we receive, only shortlisted applicants will be contacted.
Please be informed that even if your application does not proceed further at this time, we will keep your CV on our database for 12 months in case we have a job opening that matches your profile. If you do not wish us to keep your CV in our database, please let us know.
Customer Service Agent
LOCATION: Lagos and Johannesburg
POSITION: Full TimeÂ
WORKING HOURS: 09:00 am – 18:00 pm
Introduction:
CMTrading, an award-winning, FSCA regulated, and one of the oldest brokerages, is looking to hire talented Customer Support and Onboarding Agents to join its growing team in Lagos.
Your primary responsibility is to cultivate and maintain relationships with existing customers to increase customer loyalty, minimize churn, and maximize revenue for the organization. You will be part of a dedicated team focused on retaining customers and ensuring their satisfaction with the company’s products and services. Your role will involve proactively engaging with customers, understanding their needs, and addressing their business relationships with the company.Â
JOB DESCRIPTION
Customer Service:
- Customer Relationship Management.
- Retention Strategy Execution.Â
- Customer Needs Assessment.
- Issue Resolution.
- Customer Feedback Analysis.
- Customer Retention Metrics Tracking.
- Product Knowledge and TrainingÂ
REQUIREMENTS
- High school diploma or equivalent; a college degree is a plus.
- Have 2 years of previous experience as a Retention Agent in a CFD
company/ Forex Brokerage. - Experience in account management, or sales role, focused on customer
service retention specific to leveraged products and the effects on client
accounts (Margin Call, Maintenance Margin etc.). - Excellent interpersonal and communication skills, both verbal and
written. - Strong problem solving and conflict resolution abilities.Â
- Have advanced knowledge of the CFD industry and its relevant products
(FX/Shares/Commodities/Crypto etc.). - Possess the ability to explain fundamental industry related terms and concepts accurately and easily.Â
- Ability to read, analyze graphs and apply technical analysis on financial instruments.Â
- Ability to empathize with customers, understand their perspectives, and provide effective solutions.Â
- Proficiency in using customer relationship management (CRM) software and other relevant tools.Â
- Analytical mindset with the ability to interpret customer data and draw actionable insights.Â
- Self-motivated/target-driven, with the ability to work effectively both independently and as part of a team.Â
- Adaptability to handle diverse customer personalities and situations.Â
- Knowledge of the industry and market trends affecting customer retention.Â
- Â
- Â
BENEFITS
- We offer an attractive remuneration package based on qualifications and experience.
- Cross-functional Collaboration.
- Dynamic, Multinational and Multicultural Environment.
- Work-Life Balance.
Interested candidates are kindly requested to send their CV to: [email protected]Â
Kindly note that due to the high volumes of applications we receive, only shortlisted applicants will be contacted.
Please be informed that even if your application does not proceed further at this time, we will keep your CV on our database for 12 months in case we have a job opening that matches your profile. If you do not wish us to keep your CV in our database, please let us know.
Senior Accountant
Full Time | Cyprus | Limassol
Introduction:
Want to be a part of an award-winning trading company?
CMTrading, Africa’s largest local broker, is looking for a Senior Accountant to join our team in Limassol.
Key responsibilities:
- Manage all financial obligations and ensure timely processing and compliance.
- PSP Reconciliation
- Oversee the monitoring of debtor and creditor accounts
- Oversee cash flow management and perform bank reconciliations
- Oversee intercompany balances and manage intercompany transactions
- Preparation of VAT, VIES reports on a quarterly basis
- Responsible for all aspects of bookkeeping and accounting work.
- Prepare profitability reports and cash flow budgets.
- Execution of month-end procedures ensuring accuracy and completeness of accounting records
- Assist in the preparation of audited financial statements and liaise with external auditors when necessary
- Preparation and payment of creditors, VAT, Social insurance contributions and government taxes
- Ensure compliance with accounting standards, regulations and company’s policies
REQUIREMENTS:
- University Degree in Accounting/Finance related field
- A minimum 3 years of working experience in an accounting department
- Experience in SAP accounting software
- Excellent knowledge of Excel
- Excellent analytical, problem-solving skills with attention to detail
- Self-motivated with the ability to work effectively within a team
- Excellent knowledge of Greek and English language
- Ability to work under pressure and manage tight deadlines
Retention Agents
LOCATION: Limassol
POSITION: Full Time
WORKING HOURS: 09:00 am – 18:00 pm
Introduction:
CMTrading, an award-winning, FSCA regulated, and one of the oldest brokerages, is looking to hire talented Retention Agents to join its growing team in Limassol.Â
Your primary responsibility is to cultivate and maintain relationships with existing customers to increase customer loyalty, minimize churn, and maximize revenue for the organization. You will be part of a dedicated team focused on retaining customers and ensuring their satisfaction with the company’s products and services. Your role will involve proactively engaging with customers, understanding their needs, and addressing their business relationships with the company.Â
JOB DESCRIPTION (Key Responsibilities):
- Customer Relationship ManagementÂ
- Retention Strategy ExecutionÂ
- Customer Needs AssessmentÂ
- Issue ResolutionÂ
- Customer Feedback AnalysisÂ
- Customer Retention Metrics TrackingÂ
- Product Knowledge and TrainingÂ
REQUIREMENTS (Skills & Qualifications):
- High school diploma or equivalent; a bachelor’s degree in a relevant filed is a plus.Â
- Experience in customer service, account management, or sales role, focused on customer service retention.Â
- Excellent interpersonal and communication skills, both verbal and written.Â
- Strong problem solving and conflict resolution abilities.Â
- Ability to empathize with customers, understand their perspectives, and provide effective solutions.Â
- Proficiency in using customer relationship management (CRM) software and other relevant tools.Â
- Analytical mindset with the ability to interpret customer data and draw actionable insights.Â
- Self-motivated/target-driven, with the ability to work effectively both independently and as part of a team.Â
- Adaptability to handle diverse customer personalities and situations.Â
- Knowledge of the industry and market trends affecting customer retention.Â
BENEFITS:
- We offer an attractive remuneration package based on qualifications and experience.Â
- Professional Growth Opportunities.Â
- Cross-functional Collaboration.Â
- Mentoring and open forum for career enhancementÂ
- Dynamic, Multinational and Multicultural EnvironmentÂ
- Provident Fund after 1 year.Â
- Medical Coverage after 1 year.Â
- Daily Lunch Allowance.Â
- Snacks, Fresh Fruit, and Beverages.Â
- Work-Life Balance.Â
Â
Interested candidates are kindly requested to send their CV to: [email protected]Â Â
Kindly note that due to the high volumes of applications we receive, only shortlisted applicants will be contacted.Â
Please be informed that even if your application does not proceed further at this time, we will keep your CV on our database for 12 months in case we have a job opening that matches your profile. If you do not wish us to keep your CV in our database, please let us know.Â
Sales Agents
LOCATION: Nigeria
POSITION: Full Time
WORKING HOURS: 09:00 am – 18:00 pm
Introduction:
CMTrading, an award-winning, FSCA regulated, and one of the oldest brokerages, is looking to hire talented Sales Agents to join its growing team in Nigeria.Â
Your primary responsibility will be to generate revenue by identifying/acquiring new customers for the company’s products or services. You will be part of a dynamic sales team focused on achieving sales targets, building customer relationships, and driving business growth. Your role will involve prospecting, qualifying leads, delivering sales presentations, negotiating contracts, and closing deals. Your success as a Sales Agent will be measured by your ability to meet or exceed sales quotas and contribute to the overall success of the Sale Department.Â
JOB DESCRIPTION
- Prospecting and Lead GenerationÂ
- Sales PresentationsÂ
- Relationship BuildingÂ
- Sales Negotiation and ClosingÂ
- Sales Pipeline ManagementÂ
- Market Research and Competitive AnalysisÂ
- Collaboration and ReportingÂ
REQUIREMENTS
- High school diploma or equivalent; a bachelor’s degree in business or in a related field is a plus.Â
- Proven experience in Sales, preferably in a B2B or B2C environment.Â
- Excellent communication and presentation skills, both verbal and written.Â
- Strong persuasion and negotiation abilities.Â
- Results-oriented mindset with a trach record of meeting or exceeding Sales targets.Â
- Self-motivated and driven to succeed, with a competitive spirit.Â
- Ability to build rapport and establish relationships with customers.Â
- Proficiency in using CRM software and other sales tools.Â
- Strong organizational and time management skills.Â
- Adaptability to work in a fast-paced and dynamic sales environment.Â
- Knowledge of the industry, market trends, and customer needs related to the company’s products/services.Â
BENEFITS:
- We offer an attractive remuneration package based on qualifications and experience.Â
- Professional Growth Opportunities.Â
- Cross-functional Collaboration.Â
- Mentoring and open forum for career enhancementÂ
- Dynamic, Multinational and Multicultural EnvironmentÂ
- Work-Life Balance.Â
Interested candidates are kindly requested to send their CV to: [email protected]Â Â
Kindly note that due to the high volumes of applications we receive, only shortlisted applicants will be contacted.Â
Please be informed that even if your application does not proceed further at this time, we will keep your CV on our database for 12 months in case we have a job opening that matches your profile. If you do not wish us to keep your CV in our database, please let us know.Â
Sales Agents
LOCATION: Johannesburg
POSITION: Full TimeÂ
WORKING HOURS: 09:00 am – 18:00 pm
Introduction:
CMTrading, an award-winning, FSCA regulated, and one of the oldest brokerages, is looking to hire talented Sales Agents to join its growing team in Johannesburg.
Your primary responsibility will be to generate revenue by identifying/acquiring new customers for the company’s products or services. You will be part of a dynamic sales team focused on achieving sales targets, building customer relationships, and driving business growth. Your role will involve prospecting, qualifying leads, delivering sales presentations, negotiating contracts, and closing deals. Your success as a Sales Agent will be measured by your ability to meet or exceed sales quotas and contribute to the overall success of the Sale Department.
JOB DESCRIPTION
- Prospecting and Lead Generation
- Sales Presentations
- Relationship Building
- Sales Negotiation and Closing
- Sales Pipeline Management
- Market Research and Competitive Analysis
- Collaboration and Reporting
REQUIREMENTS
- High school diploma or equivalent; a bachelor’s degree in business or in a related field is a plus.
- Proven experience in Sales, preferably in a B2B or B2C environment.
- Excellent communication and presentation skills, both verbal and written.
- Strong persuasion and negotiation abilities.
- Results-oriented mindset with a trach record of meeting or exceeding Sales targets.
- Self-motivated and driven to succeed, with a competitive spirit.
- Ability to build rapport and establish relationships with customers.
- Proficiency in using CRM software and other sales tools.
- Strong organizational and time management skills.
- Adaptability to work in a fast-paced and dynamic sales environment.
- Knowledge of the industry, market trends, and customer needs related to the company’s products/services.
BENEFITS
- We offer an attractive remuneration package based on qualifications and experience.
- Professional Growth Opportunities.
- Cross-functional Collaboration.
- Dynamic, Multinational and Multicultural Environment
- Work-Life Balance.
Interested candidates are kindly requested to send their CV to: [email protected]Â
Kindly note that due to the high volumes of applications we receive, only shortlisted applicants will be contacted.
Please be informed that even if your application does not proceed further at this time, we will keep your CV on our database for 12 months in case we have a job opening that matches your profile. If you do not wish us to keep your CV in our database, please let us know.
Business Development Manager
LOCATION: Limassol
POSITION: Full TimeÂ
WORKING HOURS: 09:00 am – 18:00 pm
Introduction:
CMTrading, an award-winning, FSCA regulated, and one of the oldest brokerages, is looking to hire a talented Development Manager to join our growing Team.
JOB DESCRIPTION
The Business Development Manager (BDM) will be responsible for driving business growth and expansion in the Global market. This key role involves identifying new business opportunities, developing strategic partnerships, and cultivating relationships with clients and stakeholders across the region. The BDM will play a crucial role in achieving revenue targets, driving market penetration, and promoting the company’s products or services effectively. Applicants should also have a proven track record of developing successful relationships and achieving business targets. A degree in business, finance, or a related field is preferred, along with several years of experience in the Online Trading industry.
- Market Analysis: Conduct thorough research and analysis of the Global market, including identifying potential target industries, competitors, and market trends. Utilize this data to develop market-entry strategies and action plans.
- New Business Development: Identify and assess new business opportunities, partnerships, and potential clients in the region. Proactively pursue these opportunities to expand the company’s footprint and revenue streams.
- Relationship Management: Cultivate and maintain strong relationships with existing and prospective clients, partners, distributors, and other stakeholders. Ensure a high level of client satisfaction and act as a reliable point of contact for all business-related matters.
- Product and Service Promotion: Develop effective marketing strategies to promote the company’s products or services.
- Cross-Functional Collaboration: Collaborate with various internal teams such as marketing, product development, and operations to align strategies and deliver exceptional results.
- Risk Management: Analyze and manage potential business risks related to the Global market. Develop contingency plans and strategies to mitigate risks effectively.
- Compliance and Legal Requirements: Stay up to date with relevant regulations, laws, and compliance requirements. Ensure the company’s business activities adhere to all applicable laws and standards.
REQUIREMENTS
- Bachelor’s degree in business administration, Marketing, International Business, or a related field. A master’s degree would be advantageous.
- Proven experience in business development, sales, or marketing in the Global market.
- Demonstrated track record of achieving business growth and revenue targets in a competitive market environment.
- Strong understanding of business practices, and market dynamics.
- Excellent communication and interpersonal skills, with fluency in English (additional languages would be a plus).
- Strategic thinking and problem-solving abilities, with a results-oriented mindset.
BENEFITS
- We offer an attractive remuneration package based on qualifications and experience.
- Professional Growth Opportunities.
- Cross-functional Collaboration.
- Access to Cutting-Edge Technology.
- Mentoring and open forum for career enhancement
- Activities and social events
- Dynamic, Multinational and Multicultural Environment
- Provident Fund after 1 year.
- Medical Coverage after 1 year.
- Daily Lunch Allowance.
- Snacks, Fresh Fruit, and Beverages.
- Work-Life Balance.
Interested candidates are kindly requested to send their CV to: [email protected]Â
Kindly note that due to the high volumes of applications we receive, only shortlisted applicants will be contacted.
Please be informed that even if your application does not proceed further at this time, we will keep your CV on our database for 12 months in case we have a job opening that matches your profile. If you do not wish us to keep your CV in our database, please let us know.
Customer Support and Onboarding Agent
LOCATION: Lagos
POSITION: Full TimeÂ
WORKING HOURS: 09:00 am – 18:00 pm
Introduction:
CMTrading, an award-winning, FSCA regulated, and one of the oldest brokerages, is looking to hire talented Customer Support and Onboarding Agents to join its growing team in Lagos.
We are looking for a motivated and customer-focused individual to join our team as a Customer Support and Onboarding Agent. In this role, you will be responsible for assisting new customers with the onboarding process, providing support and resolving customer inquiries, and ensuring an excellent customer experience.
JOB DESCRIPTION
Customer Support:
- Respond to customer inquiries via phone, email, and
- chat in a timely and professional manner.
- Troubleshoot and resolve customer issues and concerns.
- Escalate complex issues to the appropriate team members
- or departments when necessary.
Customer Relationship Management:
- Build and maintain strong relationships with customers,
- ensuring high levels of customer satisfaction.
- Follow up with customers to ensure their issues are
- resolved and their needs are met.
Documentation and Reporting:
Â
- Maintain accurate and detailed records of customer
- interactions and support activities.
- Provide feedback to the team on common customer issues
- and suggest improvements to processes and products.
Continuous Improvement:
- Stay up-to-date with product/service updates and
- industry trends.
- Contribute to the development and improvement of
- customer support and onboarding processes.
REQUIREMENTS
- High school diploma or equivalent; a college degree is a plus.
- Proven experience in customer support, onboarding, or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in using customer support software and CRM systems.
- Ability to work under pressure
- Patience and a positive attitude when dealing with customers.
BENEFITS
- Competitive salaryÂ
- A supportive and collaborative work environment.
Interested candidates are kindly requested to send their CV to: [email protected]Â
Kindly note that due to the high volumes of applications we receive, only shortlisted applicants will be contacted.
Please be informed that even if your application does not proceed further at this time, we will keep your CV on our database for 12 months in case we have a job opening that matches your profile. If you do not wish us to keep your CV in our database, please let us know.
Who we are  Â
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