1. About CMTrading
Created by traders for traders, CMTrading’s founders have combined years of experience to create a one-stop destination for online trading. As a regulated online broker, CMTrading specializes in Forex, Index, and Commodity trading.
We, at CMTrading, are proud of our state-of-the-art order execution, competitive spreads, and most importantly our amazing service and support. We strive to make our client’s experience an enjoyable one and value the relationship of each of our account holders and business partners.
The company operates successfully around the globe and places great emphasis on providing professional and reliable services to all our clients. Our MT4 trading platform combines simplicity with professionalism and you are only ever a few clicks from opening an account! We provide our traders with the stability and accessibility you need for secure trading 24 hours a day, under all market conditions.
CMTrading is an FSA and FSCA regulated broker. The name of the company registered on the FSCA website is Blackstone Marketing SA (PTY) LTD. CMTrading (or Global Capital Markets Trading – GCMT) is a representative of this company. Please go to https://www.cmtrading.com/regulations/
We do not trade for our clients. However, we offer full support regarding the trading process through our trading specialists, and various training tools that will provide you with everything you need in order to make good trading decisions.
To access our training page, please click here.
Additionally, we offer our clients the CopyKat trading software, which enables our traders to copy professional traders’ moves. For more information, please click here.
The foreign exchange market (Forex, FX, or currency market) is a global decentralized market for the trading of currencies. This includes all aspects of buying, selling, and exchanging currencies at current or determined prices. In terms of volume of trading, it is by far the largest market in the world.
Trading is speculating on the fall or rise of a currency against another. The base currency is the basis for the BUY or the SELL trade. If we believe that the Euro will strengthen against the Dollar we can BUY the EUR/USD pair, or buy the base currency (Euro), and simultaneously sell the quote currency (USD).
If we believe the Euro will weaken against the USD, we can SELL the pair, or sell Euro and simultaneously buy USDs. Buying the base currency is called going long (looking to profit from the pair’s rising).
Selling the base currency is called going short (looking to profit from the pair falling).
Please read the CMTrading eBook or watch our MT4 video guide here.
A pip or “percentage in point” is the smallest denomination in the price of currencies. It is the fourth digit in all currency pairs except for the Japanese Yen (JPY) – where it is the second digit.
A “tick” depicts the smallest change or increment in movement in any currency pair on the Forex market. For example: if the EUR/USD changes from 1.4796 to 1.4795, it is called one tick/pip, which is 0.0001.
Leverage is a powerful tool which allows investors to trade with more money than they have deposited in their trading account. Trading wisely with the leverage system can work in your favor, and bring in high profits.
CMTrading offers up to 400 to 1 leverage, which means that a $1,000 USD margin deposit would enable a trader to buy or sell up to $400,000 worth of currencies.
The required equity that an investor must deposit to collateralize a position. In other words, a margin is the amount deposited by traders which enables them to participate in the Forex market.
In the event that your funds fall below margin requirements, the system will close some or all open positions. This prevents your accounts from falling into a negative balance which means you cannot lose more than your initial investment.
Margin call is when your margin percentage reaches 100% which is endangering your account. In order not to have any positions closed the following actions can be taken:
If your margin % decreases to 50% you will have a STOP OUT, please read ‘stop out’ for further explanation.
Margin level is displayed on the platform as a % anytime you have open positions, and is calculated as: Equity / Initial Margin *100
Equity means the balance + unrealized P&L in each trading account.
Stop Out happens after you reach margin call, if you do not take any actions to save to your account and the margin percentage reaches 50% the stop out will automatically trigger.
Every trade has “a cost”, which means that in order to open a trade, you must not only have the funds to open it, but you must have funds as “collateral” as well. The platform calculates it automatically.
Stop Outs help to prevent trading accounts from falling into a negative balance, however, in very volatile markets, or during market gaps, it is not always possible to fill orders at a specific level and there might be significant slippage when Stop out orders are executed.
For example, if the system does not let you open a trade even though you have funds in your account, it may be because the trade you are trying to open has a large margin requirement or the volume of the trade you are trying to open is too big for your account.
Stop out is when your trades get closed automatically by the system because you did not have any more funds to sustain them.
This happens when the account has generated losses and there are no more funds available to keep the margin at a safe level.
The trades will close automatically (STOP OUT). The system will close first the larger volume trades that are taking up the most margin (even if those are winning trades). This happens when the margin percentage reaches 50%.
Swap is a debit or credit paid or earned as a reflection of the varying interest rates applicable to currency pairs. When trading the USD/JPY for example, swap interest rates will be determined based on the interest rates of the countries being represented by this pair
Depending on whether you are long or short and which country has higher interest rates, you may be charged or credited interest.
Essentially, when traders hold a position overnight, they are subject to the interest rates applicable to the currency pair they are trading.
‘Swap’ is also commonly referred to as ‘rollover rates.
To access the trading signals, you must log into your trading account on the website and have a positive balance. You can consult trading signals here
Foreign Exchange and CFD Trading are leveraged products that involve a significant risk of loss. The trader is liable for the loss of either a portion or the entire margin deposit if the risks, as well as fundamentals, are not fully considered in the trading process.
We, as a non-dealing desk broker, are responsible for providing the tools, instruments and quotes necessary to ride the daily volatility fluctuations in the global foreign exchange business.
We encourage our clients who intend to trade to be fully aware of the risks, fundamentals and technicalities associated with being a profitable trader. Appropriate training is necessary for doing well in the market.
There are many reasons why trading signals are so great. Here are a few of them:
With CMTrading as your Forex broker and daily Forex signals provider, you will be able to perform smart, informed trades and have a seamless, simple integration into the Forex market. Choosing the right provider for your signals is the most critical decision you will make – CMTrading offers safe, secure, and transparent information to its traders to help them maximize their trading.
3. First steps
To register for a live account, simply click here and fill out your contact details. Please use your real name and details when registering for an account manager to contact you.
To open a demo account, you must first register for a live account here.
Once you have registered for a live account, click “add account” on our website and choose the “demo” option. Please make sure you create the account on our website and not directly on the platform.
To change your personal details, log into your account on our website, click “My account” and choose” Personal details”.
Make sure you save your changes when done.
To retrieve your password, please click here.
Enter your registered email address and account number and click on “Enter”.
A password reminder will be sent to your registered email address.
4. Account Verification
As an FSCA regulated company, we must comply with the directives of our regulator and all trading accounts must complete the verification process before their full activation.
You have two options:
5. Account Funding
To deposit funds, log into your account on the website and click on “make a deposit”.
For card deposits, we accept Visa and MasterCard credit or debit cards.
If you wish to wire funds, you can find our banking details here.
We also offer deposits by e-wallets.
Contact our Support department for assistance.
When funding your trading account, please use a payment method that is registered under your own name.
If your card does not show your name, please provide a statement showing the card number and your name, or an official letter signed and stamped by your bank stating that the card belongs to you.
Alternatively, you can just send us a copy of the credit card’s statement if the owner’s name and last 4 digits of the card are visible.
We do not keep your credit card information on any of our servers, apart from the last 4 digits of the card which are used for verification purposes only.
No, you do not. Registration is free and you only need to deposit money in order to trade.
For deposits by bank (bank wire/EFT/cash deposits/ATM deposits) – up to 2-3 business days.
For deposits by credit card directly from within CMTrading’s website – immediate
For deposits by E-wallets – up to 1 hour
You can start trading with a Live Trading Account with just $100 or €100. The first deposit sets your account currency type: US Dollars or Euros.
Once your account currency is set, it will remain in this currency.
There are few basic reasons for deposit issues:
If you are still experiencing issues with your deposit, please contact our support department by email or by LiveChat.
We know our clients want to rest assured knowing their deposits are safe and secure. All our clients’ funds are held in segregated accounts and GCMT SA clients are protected under the financial regulation of the Financial Services Board (FSB) South Africa as a juristic representative of FSP 38782 Blackstone Marketing SA (PTY) Ltd
You can easily transfer money from trading accounts belonging to the same owner in three easy steps.
Step 1. Login to the website using your registered email address and password.
Step 2. Click on your name on the top right of the portal.
Step 3. Select “Manage Accounts – Transfer Between Accounts”.
Alternatively, you can send an email to [email protected] specifying the trading accounts, you want to transfer from/to and the exact amount.
Please note that you cannot transfer funds between owners even if you are relatives or business associates.
To withdraw funds from your trading account, log onto your trading account on the CMTrading website and click “withdrawal”.
Choose your account number, type in the sum of the withdrawal and choose your withdrawal method*.
Once the withdrawal method is chosen, fill in the required fields and click on the “request a withdrawal” button at the bottom.
*In compliance with anti-money laundering international laws, we are obligated to refund money to the funding source. If you funded your account with a credit/debit card, the money will be refunded through that same card. If you funded your account via bank wire/EFT/cash deposit, funds will be sent back to your bank account. In the event of a third-party deposit, funds will be sent back to the third party, up to the amount deposited by the third party.
Requests are processed within 2-3 business days.
In order to avoid any delays please review your information carefully before submission.
Please note that our withdrawal procedure may require you to provide additional documents and to be available for a phone confirmation.
The minimum withdrawal amount is $20
Yes, you can cancel your withdrawal by sending an email to [email protected]
Please add your trading account number as a reference in the subject of the email.
If you withdrew the funds via debit/credit card, please check with your card company. You will see the funds on your monthly statement.
If you withdrew funds into a bank account, please check with your bank.
Remember that international money transfer may take time due to transactional processes within financial organizations.
CMTrading has absolutely no control over these internal policies and we cannot influence nor shorten those processing times. However, based on experience, it usually takes between 4 to 8 additional business days.