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Privacy Policy

CMTrading places great emphasis on keeping the information of our clients private and confidential. The use of the data you share with us is governed by the Forex Privacy Policy. Our clients are authorized, licensed and regulated by FSCA of South Africa. CM Trading adheres to the data protection provisions as mentioned in International Law. In order to consider the conditions and threats posed by changing operations, technologies, practices and legislations, we will review this Policy Statement and update it with required information.

WHAT PERSONAL INFORMATION DOES CMTRADING COLLECT?

When you apply for a CMTrading account, we require certain information in order to process the request. This information may include personal and financial details, such as, name, address, contact number, date of birth, employment details, liabilities and assets.

To improve your trading experience, we may require further information. Sometimes the law may require us to hold information about our customers. In such cases we obtain the information through our application forms and other information request forms.

CM TRADING MAY COLLECT THE FOLLOWING INFORMATION

  • Personal details (through forms)
  • Financial details (through forms and record of services rendered)
  • Information about a trader’s usage pattern of our website and trading platforms
  • Record of trading activities to help us serve you better

HOW DOES CMTRADING USE INFORMATION SHARED BY TRADERS?

The trader information held by CM Trading is used for:
  • Creating and handling your account
  • Reviewing your current requirements
  • Enhancing our platforms, services and customer support
  • Providing you with trading advice and opportunities

DISCLOSURE OF INFORMATION

Based on the product or service concerned and regarding particular restrictions on sensitive information, CMTrading may disclose information about traders to:

  • Specialists, experts, service providers and advisers contracted by us for administrative, insurance, financial research, or similar assistance
  • Introducing Brokers (IBs) with whom we share a working relationship
  • Courts, credit providers, tribunals or regulatory authorities authorized by the law
  • Reference or credit reporting agencies
  • Individuals authorized by the trader whose information is being shared
  • If you are not willing to share any information with the mentioned agencies and service providers, please send us a written message. In such a situation, we will withdraw your information from the data pool and consequently withdraw related services
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CM TRADING PRIVACY POLICY

  • Updating information – If there is a change in your personal details you may email the updated information to CMTrading at [email protected] as soon as possible. As per your instructions, CMTrading will update your personal details. However, please note that that the action we take will also need to be consistent with the regulations that govern our data collection and protection practices. Due to our connection with the Global Board of Trade (GBOT) our policies are always coordinated with their terms and conditions
  • Use of Cookies – When you open a CM Trading account and access it through your browser, you will need to accept cookies. Cookies or small packets of information received by your computer contain a unique identification number. They are used by our platforms and services for preparing the browser for your use, requirements, and preferences. This helps CMTrading to enhance your trading experience when you use our services. Cookies also play a key role in the security of various sections of our online services. You will not be able to view secure parts of the CMTrading website without cookies.
  • Your Rights – Your Rights As per the data protection laws that govern the CMTrading services, all traders are entitled to obtain personal information regarding them from CMTrading and inform us about any inaccuracy perceived. If you wish to make an enquiry, you may email us at [email protected]. If there are no legal restrictions on sharing the information we will acknowledge and execute your request within 40 days of your request. You might have incur some the cost of finding, reviewing, and sending the requested material.
  • Amendments to Policy – CMTrading reserves the right to modify this policy as deemed fit at any time. The latest privacy policy will always be available at this link: www.cmtrading.com/privacy-policy
  • Credit Card Processing: – Credit Cards, Debit Cards and some alternative payment methods are processed by CMT PROCESSING LTD, Spyrou Kyprianou Georgiou Griva Digeni, Pamelva Court, 3035, Limassol, Cyprus. Reg. No. HE340325. To contact CMT PROCESSING LTD please call +44 203 318 2176