Regulations

CMTRADING GROUP LICENSES

CMTrading is a fully licensed and regulated broker. We strive to deliver a safe and secure trading platform with transparency and safety for all our traders. Have a look at our trading licenses below:

FSCA

GCMT SOUTH AFRICA PTY LTD Trading as CMTRADING Registration No. 2013/045335/07 A juristic representative and agent of BLACKSTONE MARKETING SA (PTY) LTD Registration No. 2010/010099/07 (FSP No. 38782).

The Financial Sector Conduct Authority (FSCA) is the only regulatory body for financial institutions in South Africa which include banks, retirement funds, administrators, insurers, and market infrastructures. It was established in 1991 as the Financial Services Board (FSB), and its jurisdiction has expanded over the years to include more entities. The FSCA is a well-known and respected authority in Africa, as it aims to ensure client safety. Due to its strict guidelines, less than 100 brokers have been able to obtain this prestigious license to date.

We are proud to be an FSCA- approved broker since 2012 and we strive to provide our clients with a secure trading environment.

To view our license on the FSCA’s official website, please follow the steps below:

STEP 2

Enter FSP number 38782 or do a partial search of our company name or postal code, and click on the ‘submit’ button

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STEP 3

Click on the “details” button

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STEP 4

Choose the option named ‘Representatives’, leave the space blank, and then click on the ‘Search’ button.

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STEP 5

At this point, you should see a table like the one below, where you will have an option to view the title GCMT South Africa (PTY) LTD.

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FSA

GCMT Limited Trading as CMTrading, is a Securities Dealer registered in Seychelles with company registration number 8425982-1 and is licensed and regulated by the Financial Services Authority (FSA) of Seychelles, with license number SD070.

The Seychelles Financial Services Authority FSA is an autonomous regulatory body responsible for the non-bank financial services in Seychelles. As of 2021, we are proud to be an FSA-approved broker striving to deliver a quality trading destination.

STEP 2

Scroll down and choose the option named ‘Securities Dealers’.

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STEP 3

The names of all the licensees will be displayed. Scroll down till GCMT Limited is found.

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STEP 4

Click on the name GCMT Limited and information regarding the license will be displayed.

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Check the video below:

Regulations

HOW TO AVOID TRADING SCAMS  

Online trading is attracting millions of new traders each year; Forex trading is the biggest financial market, with more than $6 trillion being traded globally daily. With that amount of money being traded daily, it’s easy to see why so many people turn to online trading to grab their financial freedom. Unfortunately, this has led to an industry that’s rife with scammers preying on vulnerable people.   

These unscrupulous individuals portray trading, and especially Forex, as a get-rich-quick scheme, offering huge profits with minimal investments.   

So how can you protect yourself against scams? CMTrading will help arm you with the tools and knowledge to be able to identify and avoid Forex scams online.   

BEING AWARE OF FOREX SCAMS  

As technology advances, criminals have access to a wider range of resources that permit them to target potential victims using various methods. Such measures incorporate fake emails, websites, texts, phone calls, online ads, social media, and many others. They will create fake but professional-looking online trading platforms, luring victims through advertisements on social media and search engines. They will also pose as experienced brokers when contacting the victims via a fake call center and using manipulated software to trick them into giving in their personal information.  

When registering with a brokerage firm it is necessary to provide some confidential, private information and possibly even payment details such as credit card information. A regulated and legitimate broker must practice necessary security measures to ensure that such information is not shared or sold to a third party. Having said that, fraudulent brokers may not take the appropriate steps, or worse, they may disclose one’s data to a third party. Thus, one may be subject to unsolicited emails or undesired offers.  

CMTrading takes the security and privacy of our clients very seriously and will never compromise it. We implement essential measures to safeguard the personal information of our clients, and we strive to ensure they can have confidence in us with their data.   

TYPES OF FOREX SCAMS  

Forex frauds and frauds come in a variety of forms, some of which are more obvious and others that are more subtle.  

They can originate from brokers, as well as from external non-broker sources. One of the major struggles in recognizing fraud is that many of the present services and functions are, in fact, authentic. Nevertheless, malicious scam operators employ Trojan horse-style schemes to take advantage of what are normally genuine services.  

Unfortunately, the online trading and investment industry is not immune from frauds and scams that seek to gain access to their money unlawfully and illegally. Below you can find an explanation of the major scams you will encounter.  

ROBOT SCAMS  

Expert Advisors (EA) Robots and other automated trading options can be powerful tools that are often a benefit when trading with reliable brokers. Investors need to be aware that this kind of software only automates existing trading strategies that were originally done manually. Automation may have its advantages; however, it is not capable of providing limitless profits.  

It should be noted that scammers will frequently make unfounded claims such as “guaranteed profits” regarding their trading robots. This is untrue, as even the most reliable and reputable solutions and brokers cannot guarantee 100% accuracy or results close to such a claim.    

SIGNALS SCAMS  

Trading Signals provide trade ideas or suggestions to traders that will help them take advantage of opportunities in the market.  

Signals can be generated manually or automatically by individuals or companies. They can use or, or both, to generate trading signals.  

Trading Signals provide trade ideas or suggestions to traders to facilitate taking advantage of opportunities present in the market. Such signals can be generated either manually or automatically by individuals or companies, which can utilize either one or a technical analysis or fundamental analysis, or even both techniques to generate said trading signals.    

Signals offered with claims of “90% accuracy or more” should be treated with caution. Even the most experienced traders and sophisticated technology cannot guarantee this level of precision. It is, however, possible to verify previous signals against historical market data with a bit of research.    

GUARANTEED PROFITS   

This is undoubtedly one of the most common and obvious scams, yet it continues to attract people. An appeal is made to investors to subscribe or register to a service or company which deals in Forex trading and they are promised fixed periodic gains.  

It is evident that this is a scam, given the extremely volatile nature of the Forex market; moreover, one must be aware that gains and losses are an expected part of Forex trading and thus cannot be predicted. It is impossible to acquire guaranteed returns from this market as no strategies exist that eliminate losses.   

HOW DO I KNOW IF I AM BEING TARGETED  

As you are our valued client, CMTrading representatives will get in touch with you from time to time with vital updates or information regarding your account. We want to ensure your safety and security online, so please be informed that we will never request your identity details like your trading passwords or online banking information via text message, email, social media, or phone calls.  

It is essential to note that the only people who will be in contact with you, when necessary, are our Customer Support Agents or your assigned Account Manager/Market Analyst.  

CMTrading will never contact you via a third party regarding your account. All communication is done directly with official CMTrading representatives and through our approved forms of communication.  

For this reason, it is of utmost importance to confirm that you are engaging in transactions and activities through the official CMTrading platform and with our authorized personnel, and not an imposter or fake website.    

Regulations

WHAT IS PHISHING?  

“Phishing” is an attempt to steal your information. Criminals may pretend to be a reputable business to obtain sensitive personal information, such as credit card numbers, bank account information, or account passwords.  

One of the most widespread phishing scams involves the dissemination of emails that mimic messages from reputable companies. It should be noted, however, that it may also be executed through in-person contacts, such as over the phone, via deceptive pop-up windows in a website, and fake websites.  

When dealing with these unfamiliar individuals, it is important to remember that the information being provided could potentially be given to a scammer.   

Phishing emails may attempt to lure users to open suspicious attachments or to visit other websites, which can compromise their computers with malicious software or malware.  

RECOGNISING A FAKE EMAIL OR CALL   

Scammers often send emails or contact you over the phone claiming that the company with which you are affiliated is shutting down and offering refunds, or that there is an update that must be shared with you. They may even try to connect you to your computer to supposedly provide this update.  

They may even send emails that include an attachment or links to software for your access. They may contain malware and should not be opened without confirmed authenticity.   

Should CMTrading be sending an email with an attachment or software link, you will be notified in advance as well or unless you have requested to receive an email with any attachments or links.  

If you are uncertain of the authenticity of a CMTrading email, please do not click on any link within the email. Instead, please directly contact our Customer Support Department at [email protected] or through the Live Chat service available on our website at www.cmtrading.com for assistance in checking with you that said email or verify if any phone call you may have received was, in fact, from us.  

REMOTE CONNECTION  

Some individuals may request that you use the AnyDesk software to demonstrate how to complete an account-related task, steal your personal information or install malicious files onto your computer without you being aware.  

At CMTrading, we will only connect with our clients’ devices via TeamViewer. It is a more secure solution than AnyDesk, as it requires a password that changes each time a connection is established on the device. This password is only provided from the client’s side with their permission. In comparison, connecting through AnyDesk requires no password, thus allowing unauthorized access to a user’s device at any time when provided with the ID number once.  

If you are being asked by someone to connect to your device using AnyDesk, reject their requests and end the conversation at that very moment.  

OFFICIAL CONTACT INFORMATION  

Official representatives of CMTrading will always contact you through the legitimate domain address, showing the @cmtrading.com“ in the email address. You can find all our contact information and social media links to verify and confirm which sources are officially from CMTrading. You may also find additional information on our “Contact Us” page.  

Official Contact Numbers

International clients:
+44 1613883321 

South Africa Local:
(+27) 101571989

Nigeria Local:
(+234) 013438959 
 

Arabic Line:
(+971) 45824888 
 

WhatsApp number:
+27 798699999
 
 

Official Email Addresses 

Customer Support Department email: [email protected]  

Finance Department email: [email protected]  

Account Opening Department email: [email protected]  

Official Social Media Accounts  

WHAT YOU CAN DO IF YOU ARE A TARGET  

Exercise caution when communicating with others via telephone and email, as there is a potential for these individuals to deceive you into providing personal information that can be used to gain access to your accounts your online banking accounts, or even convince you into sending large sums of money to them.  

It is necessary to be vigilant of the abundance of these scam attempts, with more being developed daily. Having said that, despite your best intentions, it is still possible to become a victim. If you believe you may have been taken advantage of, please take the following precautions to protect yourself:  

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Utilizing the information provided, evaluate the legitimacy of the message. Should the message be identified as a scam, block both the number and email address and delete it. At times, your email provider may flag the email as spam, so this may be a good starting point and an indication of a scam 

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It is strongly recommended that you change the passwords for your CMTrading account, MT4 account, email account, and any other online accounts you believe may be at risk, as soon as possible. 

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If you have engaged in an interaction with someone claiming to be from CMTrading via AnyDesk, it is strongly advised that you run a virus scan on your system to verify that your computer is free from any virus. It is also essential to ensure that your system and anti-virus software is up to date. Furthermore, you may seek guidance from your IT Specialist if necessary. 

4.

If you receive an unexpected call from someone claiming to be an employee of CMTrading, who requests personal or confidential information or asks you to click a link in an email or connect to your computer, it is advised that you hang up the phone and block the number.  

5.

If you are reached by any unsolicited telephone calls or emails claiming to be associated with CMTrading, kindly refrain from engaging in further communication, and report this to us immediately through our official communication channels, found on our website. It is strongly advised that you block the caller’s number and sender’s email address, as well as delete the email from your inbox.  

6.

If you believe you have fallen victim to a scam, it is essential to contact your financial institution, the police, and/or the relevant regulatory body for assistance

7.

Investors should consult the Financial Regulator’s Supervised Entities Registry to verify that the Broker with which they are considering opening an account or making a deposit is both authorized and regulated.